Terms of Service

Terms of Service

These Terms govern your use of the LunaVeroAI website and purchases made through it. By using the site or placing an order, you agree to these Terms.

Orders and payment

Product availability, prices and promotions may change without notice. An order is accepted when it is confirmed for processing. We may cancel or limit an order affected by pricing errors, suspected fraud, inventory issues or misuse of a promotion. Available payment methods are shown at checkout.

Product information

We work to present product descriptions and images accurately, but display colors and minor packaging details may vary. Please review the product page before ordering.

Shipping, returns and refunds

Shipping, return and refund rules are described in our published Shipping & Handling and Returns & Refund Policy pages, which form part of these Terms.

Acceptable use

You may not misuse the website, attempt unauthorized access, interfere with store operation or use the service for unlawful purposes.

Liability

To the maximum extent permitted by applicable law, liability is limited to the amount paid for the affected product. Nothing in these Terms excludes rights that cannot legally be excluded.

Merchant information

Store: LunaVeroAI
Legal entity: GAOZHISHENG TECHNOLOGY INC
EIN: 41-4958232
Registered address: 6377 South Revere Parkway, Centennial, CO 80111, United States

Customer service: Please use the customer service channel shown on our storefront or your order confirmation.

Return address

Auctum GmbH / Returned.online
Finowfurter Ring 45
16244 Schorfheide
Germany