Privacy Policy

This policy explains how LunaVeroAI collects, uses and protects personal information when you browse our website, place an order or contact customer service.

Information we collect

We may collect contact details, billing and shipping information, order details, payment status, device and browser information, cookies and customer service communications. Payment card data is processed by authorized payment providers and is not stored by us in full.

How we use information

We use information to process and deliver orders, provide customer support, prevent fraud, improve our website, comply with legal obligations and send marketing messages where consent is required.

Sharing and retention

Information may be shared with service providers necessary to operate the store, including payment processors, logistics partners, analytics providers and technology vendors. We retain information only as long as reasonably necessary for the purposes described above or as required by law.

Your choices

You may request access, correction or deletion of eligible personal information and may unsubscribe from marketing communications at any time. Certain records may be retained where legally required.

Merchant information

Store: LunaVeroAI
Legal entity: GAOZHISHENG TECHNOLOGY INC
EIN: 41-4958232
Registered address: 6377 South Revere Parkway, Centennial, CO 80111, United States

Customer service: Please use the customer service channel shown on our storefront or your order confirmation.

Return address

Auctum GmbH / Returned.online
Finowfurter Ring 45
16244 Schorfheide
Germany