Track Your Order

Use the tracking link in your dispatch confirmation. Tracking information may take 2–5 business days to update after the parcel leaves the warehouse.

If tracking has not updated for an extended period, contact customer service with your order number.

Merchant information

Store: LunaVeroAI
Legal entity: GAOZHISHENG TECHNOLOGY INC
EIN: 41-4958232
Registered address: 6377 South Revere Parkway, Centennial, CO 80111, United States

Customer service: Please use the customer service channel shown on our storefront or your order confirmation.

Return address

Auctum GmbH / Returned.online
Finowfurter Ring 45
16244 Schorfheide
Germany